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General Information
Food notes: If a particular fruit or vegetable is not available or does not meet our freshness standards, we reserve the right to make substitutions. We encourage you to add herbs and spices to your meals to accommodate your taste. If sodium is not a problem for you, you may want to add a pinch of sea salt to your low sodium meal. Every precaution is taken to eliminate pesticides from Tru Meals foods. We wash all our fruits and vegetables extensively, except for grapes and berries. Grapes and berries are highly susceptible to molding, especially after they have been washed. To ripen fruit, set it out at room temperature. CAUTION: We take great effort to ensure that all shells, stones or similar particles are removed from our beans, quinoa, nuts, etc. However, it is possible that we may have missed one. Please eat your healthy diet meals carefully. We do not guarantee side item or ingredient substitutions of any kind and are not responsible for allergic reactions, injury or fatality from inadvertent inclusion and subsequent ingestion of clients deletion requests of meals, snacks, sauces, seasonings or side items, even if listed in your file.
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Beyond natural chicken: We buy birds grown without growth hormones or steroids. They are fed a balanced healthy diet of soy, corn and clean water at all times. They are not "caged" but live in large temperature-controlled barns, free to move about, play chess, listen to the radio and watch their favorite TV show "The Apprentice" although they have been caught watching "The Brady Bunch." On average, less than one percent of the birds are treated with animal antibiotics. If treated, birds are withdrawn and tested to ensure they test negative for antibiotics before processing.
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Freezing instructions: We do not recommend freezing any Tru Meals items, it will compromise their quality. Some items (mainly dinners) may be frozen for up to two weeks. Wrap them in foil, plastic or sealed freezer bags. MICROWAVE USE FROZEN DINNERS: To heat frozen dinners, remove foil or plastic wrap, and heat on high for 5 to 6 minutes.
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Storage: Refrigerate your healthy meals immediately at 38 to 40 degrees. In warm weather, use a cooler with ice for transporting your meals.
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Medical notes: Contact your doctor before starting any diet weight loss or exercise program. Medical supervision is suggested for persons who have a medical metabolic problem such as diabetes, a history of heart disease, kidney problems, etc. We suggest that you drink two glasses of skim milk a day for added calcium (1 cup=86 calories). Drink plenty of purified water. It is a good practice to take a multivitamin /mineral tablet that contains 100% of the RDA. We recommend that you lose no more than two pounds per week.
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Pick up & delivery meals: Outlets are the most convenient way to pick-up your order. The meals are kept refrigerated until you arrive, ensuring maximum freshness. There is a fee for deliveries and outlet pick-ups other than our headquarters. If you are not available to receive delivery, we will provide a cooler and cold ice blocks for your convenience, if requested. Food must be refrigerated within two (2) hours if left in a cooler. Coolers are not a substitute for refrigeration, but rather a temporary fix. Client accepts responsibility to place old coolers outside for pick up or we will replace old ice packs with cold ice with each new delivery. We will charge you $18.00 for each cooler we leave. Upon their return, we will credit your account. Credit to your account can be used toward the purchase of Tru Meals food. You are welcome to leave your own delivery cooler if this fits your situation better. Tru Meals requires the appropriate keys and or entry codes (kept confidential) and will follow any reasonable instructions such as leaving it in a garage. Please use common sense with this, although we understand that one person's common sense is another's 'bizarre request'. Tru Meals is not responsible for any order once it is delivered. We also ship overnight to 98% of Texas, see our pick up and delivery web-page for more information.
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Billing: Credit cards are debited four(4) days prior to pick up days. This way your receipt will reflect a paid in full, total on them when they are printed.
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Phone 972-934-0900 |
Fax 972-934-0982 |
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Phone 713-579-9777 |
Fax 281-846-1577 |
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Phone 512-843-2878 |
Fax 972-934-0982 |
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